We extend our sincerest apologies for the recent disruptions experienced at our Germany region data center over the past two months. These challenges were primarily due to technical issues and backbone-related issues, leading to intermittent disconnections. While we have successfully resolved the hardware concerns.
After a thorough evaluation, we have decided to shift our client base to a region with comparable latency and ping performance. As a result, we have chosen France as the optimal location, leveraging our enterprise-grade hardware infrastructure. Furthermore, our data center in France is operated in collaboration with GSL, ensuring seamless interconnection and steadfast reliability for our esteemed clients.